Need Help?
Feel free to contact Jessie with any questions or concerns!
You may expect a response within 3 business days.
Custom Order Form
To inquire about a custom order please use the form below:
Custom Order
FAQs
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Custom pieces take a minimum of two weeks to make, that does not include shipping times. A timeline will be given to you when you order a custom piece depending on your needs and every effort will be taken to stay true to that timeline. *** due to the unpredictable nature of hand-made pottery, there can be circumstances that delay the original timeline, so the buyer understands that though the time given will be the absolute goal, each item being created may be delayed.
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The items that have been ordered will ship within 3 business days of their completion.
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Every effort will be made to combine larger purchases to save the buyer and cut down on shipping costs!
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Due to the nature of custom pieces being specific to someone's needs, they cannot be returned. However, if there is a structural fault or a blatant error on the side of Remari in the discussed design or presentation, the piece will be re-made at no cost to the buyer.
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The sky is the limit! If you are thinking of something, let me know and I will see what I can do!
General
FAQs
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All pottery is used with materials that are dishwasher, microwave and oven safe! EXCEPT***If your item has gold lustre on it, it cannot go in the microwave or dishwasher
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I use a cone 6 oxidation stoneware (various colors) for my pieces. Pottery starts as wet clay, gets shaped (wheel-thrown or hand-built from a slab), dried and trimmed, then fired in a kiln to 1000 degrees (called Bisque firing) before getting glazed. The glaze is painted on and then it is fired one more time to over 2000 degrees F before it is mature pottery!
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Remari pottery is made by me in my home studio in Fort Benton, MT. I create, fire and glaze all my own pieces in each step of the process!
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Each pottery piece is created individually and so the sizes vary. You will see a visual representation of size in the photo description but make sure to reach out prior to purchase if you are unsure if the item's size will work!